Culture of Improvement

Performance is not a once-in-awhile exercise. It’s part of the daily culture of work so that everyone on the team is collaborating to solve issues and improve ongoingly. This generative flow and coordination of activities creates a culture of continuous improvement. We call this Practical Engagement, because we’ll help you solve a burning problem and systemically adapt the Action Learning into your culture to produce a significant culture shift.


We help you establish this culture by facilitating Lean Daily Management and facilitated workgroup conversations and help you implement key operations pieces to shape up your standard work.

Examples of leverageable operations pieces include:

  • Missing standard work in your core ops or lack of a repeatable system to teach standard work where it matters

  • Lean Daily management (LDM) to engage performers with data

  • Structured ways to raise and resolve issues

We train plant leaders to develop and sustain this culture by creating a training system and have the right kinds of conversations to:

  • Lead controlled experimentation

  • Identify and refine best practices

  • Advance improvements across entire teams

  • Develop other leaders

Benefits include:

  • Increased Job Satisfaction and Engagement of KEY Subject Matter Experts that Hold Core Intelligence

  • Increased Communications between Core Operations and Support Departments

  • Simplified Policies and Practices

  • Improved Problem-Solving Capabilities and Organizational Capacity

  • An Organization Capable of Leading and Sustaining its Lead in its Marketplace